response toh achha tha par timing miss kiya
Maine jab support team ko contact kiya toh response time kaafi theek tha, matlab jaldi jawab mil gaya. Lekin mujhe lagta hai ki thoda aur prompt hone ki zarurat thi agar deadlines tight hain. Calling tools ko lekar meri kuch queries thi jo unhone sahi se address ki, par kabhi kabhi lagta tha ki telephonic assistance thoda slow feel hota hai. Overall toh unka attitude friendly tha; training se thoda help mila orientation ke liye. Database feature ke liye unka manual thoda basic laga, jisme kuch important steps missing the. Mujhe ummeed thi ki wo thoda aur proactive hote, par waise bhi jo mila use mein appreciate karti hoon. Ye product definitely improve kar sakta hai apni responsiveness mein, par abhi ke liye main moderately satisfied hoon management aur communication se.