Response toh achha tha, par expectations thodi mixed thi
Mujhe lagta tha signup ke baad thodi jaldi response milega because they promised quick help. Par jab mein pooch rahi thi kuch questions ke baare mein, toh unhone fatafat call ki aur explain bhi kiya achhi tarah. Kabhi kabhi sochti thi ki thodi aur clarity mil jaye about training aur software use karne ki, par overall response rate toh acha tha. Woh log kaafi patient the, jo thoda surprise tha kyunki mujhe lag raha tha ki kahin delay ho sakta hai. Thoda unsure feel karti thi ki kya itna support mil payega jitna expect kar rahi thi, especially jab workflows setup karne ki baat ayi. Lekin jitna mila, usse main kaafi satisfied hoon. Toh agar fast aur clear response chahiye toh ye log expect kar sakte hain, thoda sa toh patience bhi rakhna padega. Documentation thoda aur detailed hota toh aur easy hota mujhe samajhna. Overall, mujhe laga support team ne kaafi acha kaam kiya.