3 out of 53 of 5Verified customerTraining and onboarding
Response times varied but overall good effort
Honestly, the training support folks were pretty quick most of the time when I asked questions about the dialer setup or how to use the database better. But there were moments when I had to wait a bit longer to get the answers I needed, which was frustrating because I was trying to keep my workflow moving smoothly. The onboarding sessions themselves were quite informative, and I appreciated how they stuck to the basics before jumping into complex stuff. So on the whole, the support was good but not flawless, with room for improvement in timely responses. I’d say it’s a solid effort though, nothing too frustrating to stop using the software.