Response times thodi slow thi but the help was achha
Mujhe WFHI ke support team se generally achha experience raha. Sabse pehle toh main impressed thi ki maine jab call kiya toh unhone patience se mera issue samjha. Thoda time laga unke response mein, shaayad 5-10 minute, jo ki thoda irritating tha jab mujhe jaldi solution chahiye tha. Lekin jab solution mila toh woh detailed tha, aur mujhe lagta hai ki wo log sach mein meri help karne ki koshish kar rahe the. Training aur onboarding flow se jo confusion thi, uske liye bhi unhone support kiya, aur database feature ko lekar bhi kaafi samajhdaari dikhayi. Software mein automatic updates aate rehte hain, jo kaafi helpful hain taaki main latest version use kar paoon. Payment aur invoicing ke process mein bhi clarity thi, jo mujhe smooth laga. Thoda zyada time lagta hai support response mein par overall main khush hoon ki main jab chahoon tab unse baat kar sakti hoon, aur ye hi sabse achhi baat hai.