3 out of 53 of 5Verified purchaseSales and pre-purchase
response time was the most noticeable aspect
The response times from WFHI's support were mixed. Sometimes they answered really fast and helped me figure out the dialer setup quickly, which was a relief. But at other times, calls just went unanswered or the replies were significantly delayed, making it hard to rely on them consistently. Apart from that, the sign-up and payment flows were well handled, no issues there. The database feature does work as expected but didn't stand out much either positively or negatively. Overall, I'd say the responsiveness factor is what stuck with me, both good and bad, and that's why I’m putting this at three stars rather than higher or lower.