2 out of 52 of 5Verified purchaseSales and pre-purchase
Response Time Was Longer Than Expected
The people involved in sales and pre-purchase communication were mostly polite, which I appreciated. However, it took quite a while for them to get back to me with answers about the software features and payment process. I was eager to understand how the database and dialer worked before signing up, but the delay in response made me question how responsive they’d be after purchase. On the plus side, when I finally got in touch, the information provided was clear enough to help me decide. Still, the long wait time left me slightly frustrated and less enthusiastic. I do think the product has potential, but more timely pre-sale engagement would definitely improve the overall experience and help build greater confidence right from the start.