5 out of 55 of 5Verified purchaseSales and pre-purchase
Response time was decent, but the whole thing felt a bit slow
I was trying to reach out to get all my questions answered before committing to the software and training, and the responses did come back without much delay. However, the overall process felt somewhat slow, with small pauses between interactions that made me unsure if someone was truly available. The sales team was polite and seemed willing to help, but the pace made me second-guess if it was right for me. Despite that, their patience was appreciated and I could see they cared. While the speed wasn’t perfect, the helpful attitude made the experience less stressful.