Response time thoda slow tha but support helpful raha
Support team ne jawab dene mein thoda waqt liya, especially jab main questions pooch raha tha regarding database setup aur dialer integration. Pehle lag raha tha ki jaldi help milegi, lekin kabhi kabhi toh call back aane mein bhi der ho jaati thi. Despite ye, jo bhi mila, woh kaafi useful tha aur problems ko samajhne mein madad kiya. Training sessions achhe the, par ongoing updates aur unke impact ke baare mein detailed information thodi kam thi. Sign-up aur payment ke process to smooth rahe, invoice bhi timely mila, isme koi dikkat nahi hui. Overall, jitna support mila, uska experience mixed tha—response slow tha par effective tha. Ab jab software use kar raha hoon, toh samajh raha hoon ki ye communication gap thoda time ke baad settle ho jayega magar initial phase mein thodi pareshaani hui thi.