Response time thoda lamba tha but other aspects theek the
I found the people responsive enough but it took a bit longer than I had expected for them to get back with answers during the pre-purchase clarifications. Kabhi kabhi lagta tha ki main baar-baar follow-up kar raha hoon, par phir bhi judgement se baat ho jati thi. Jo training session hua tha, usmein sab kuch achha explain kiya gaya tha, aur software onboarding smooth tha mostly. Payment aur invoicing process mein bhi koi major dikkat nahi ayi. Overall, main kehta hoon ki response time chhota hota toh experience aur behtar hota, lekin team patiently handle karti rahi meri queries. Call tools se mujhe bhi kaafi madad mili. Time hua toh main definitely phir se explore karunga aur shayad recommend bhi karunga unko, bas ye time factor thoda improve karna hoga unka.