Response time thoda better expected tha
So I was really hopeful when I first contacted WFHI, expecting quick back-and-forth to clear my doubts before buying. At one point, ek baar main phone pe baat kar rahi thi about software features, they were pretty responsive and explained things well, which impress kiya. Lekin uske baad jab main email kar rahi thi with some specific queries, response thoda slow mila, sometimes late responses batai. Baaki ke interactions were kinda vague because I didn't get full clarity on a few points before sign-up, which thoda frustrating tha. Overall, I expected the sales team to be more proactive across the board, not just during that ek call. I also felt ki thoda jyada follow-up honi chahiye thi from unki taraf after my initial inquiries. Lekin haan, toh woh ek moment jab unhone phone pe guide kiya tha, woh achha tha. Par fir baki process mein thoda inconsistency rahi, jo mujhe thik nahi lagi kyunki clear communication barabar chahiye thi. Abhi tak soch rahi hoon if main wapas contact karun ya nahi because it was a mix of thoda acha, thoda bekar overall.