Response time tha theek-thaak, kuch jyada nahi
Maine support team se kabhi kabhi contact kiya jab mujhe software ke kuch features samajhne mein problem aayi thi, to generally wo log kaafi tezi se respond karte the. Usually, mujhe lagta tha ki main apni query submit karne ke baad ek ghante ke andar reply mil jayega, aur ye expectation kaafi maintain hua. Par kabhi kabhar response me thoda delay bhi hua, lagbhag kuch ghante tak wait karna padta tha. Call ke through baat karna bhi easy tha, par mujhe nahi laga ki response hamesha bilkul immediate tha. Jo bhi queries thi, unka jawab detail mein mila, jisse mujhe apne kaam mein help mili. Jo bhi automatic updates aaye, unke baare me bhi support ne timely bataya. Overall, response time ko main average kahunga, na toh bahut fast tha, na hi slow. Software ke saath saath support bhi kaafi organized raha, aur main ye consider kar sakta hoon ki ye pace acceptable hai mera workflow ke liye.