Response time surprise thi
Maine contact kiya WFHI ko purchase se pehle, socha response jaldi milega. Par actual mein, response time thoda slow tha. Emails pe kabhi der se reply aata tha aur calls bhi expected tariqe se connected nahi hui thi. Jo log support dete hain, unka patience theek tha lekin issues pe solve karne mein zyada time lagta tha. Sign-up process clear tha par payment ke baad bhi kuch questions mere mind mein thay jinka answer milna mushkil hota tha. Training ke details diye gaye the par jab mai samajhna chah rahi thi toh clarity nahi thi. Overall, software ka functional aspect theek laga hai, calling tools mein bhi kuch features kaam kar rahe tha, par communication mein jo thodi delay hui vo surprising thi. Database feature ki baat karu toh wo bhi thoda complex laga bina proper guidance ke. Waiting time aur repeated calls karni padti thi support ke liye, jo ki inconvenient tha. Mujhe lagta hai ki thoda aur speedy response provide kiya ja sakta tha for prospective customers jaise mai.