Response time se zyada better expectation tha
Mainne WFHI se software aur training buy kiya tha, lekin unke response time se thoda disappointed raha. Jab bhi help ke liye call kiya, unka telephonic support kaafi slow tha aur preferred queries ko jaldi handle nahi karte. Database ka feature to kaam chalane layak tha, par dialer mein kabhi kabhi bugs aate rahe. Payment aur invoicing ka process thoda complicated tha, documentation clear nahi thi. Automatic updates kuch fayda nahi diye, kabhi kabhi unhone problems badha diye. Jo achha tha wo yeh tha ki sign-up flow simple tha, basic details jaldi fill kar leta hai. Lekin overall, main jyada expectation lekar gaya tha, kyunki they should have responded quicker and been more supportive at every step bharosa karne ke liye.