2 out of 52 of 5Verified customerSales and pre-purchase
Response time ne thoda surprise kiya mujhe
Pata nahi kyun, par jab maine contact kiya sales team se toh thoda late reply mila. Main samajh rahi thi ki jaldi feedback milega lekin ye thoda disappointing tha. Sign up aur payment process thoda clear tha par thoda aur prompt communication chahiye tha. Training aur onboarding ke baare mein bhi shayad unhone jaldi respond nahi kiya meri queries par. Mujhe laga tha ki jo telephonic support hai wo zyada helpful rahega, lekin kabhi kabhi wait karna parta tha. Software ke updates theek hain aur database feature useful hai, par agar response time fast hota toh experience better hota. Overall, main thodi pareshan thi kyunki expectations se mel nahi kha paaya wo communication ka hisa, par software use karna manageable laga.