response time mein kami thi
Mainne socha tha ki sales aur pre-purchase mein prompt response milega, par mujhe thoda disappoint karna pada. Jab mainne database feature aur dialer ke baare mein queries bheji toh feedback late aaya, jo thoda frustrating tha. Mujhe laga customer support zyada tayyar hoga mere questions ke liye, par unfortunately wo expectations par khara nahi utara. Signing up aur payment confirmation ka process bhi thoda slow tha, jab mainne poocha toh informal answers mile jisse lagta tha ki process organized nahi hai. Training ke content thik tha, par communication thoda weak tha. Agar fast aur efficient communication hoti toh experience better hota, magar abhi lagta hai ki aur sudhaar ki zarurat hai. Unfortunately woh jo main expect kar raha tha, woh abhi fulfilled nahi hua hai.