3 out of 53 of 5Unverified experienceTraining and onboarding
Response time kaafi achha tha, par detailed queries mein thoda delay hua
Training aur onboarding main sabse zyada jo maine expect kiya tha, woh tha ki support team sabhi queries ka turant jawab degi. Pehle paar din mein, jab basic setup kar rahi thi, response kaafi tezi se mila aur wo kaafi helpful tha. Lekin jaise jaise complex issues aye, unka reply time thoda slow hua, jo mujhe personal experience ke hisaab se thoda disappointing laga. Lekin overall, team ne koshish ki to assist karne ki aur jo main expect karti thi uspe ek acha base bana. Socha tha ki thoda zyada prompt honge complicated problems ke liye, par jo easy steps the unmein support badhiya tha.