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WFHI review

Response time itna slow tha, patience bhi khatam ho gayi

2 out of 52 of 5Verified customerSupport and communication

Response time itna slow tha, patience bhi khatam ho gayi

Bhai, support team se baat karna difficulty ho gaya tha. Jab mai call karta tha ya message bhejta tha, toh unka response time itna slow tha ki frustration ho jata tha. Kabhi kabhi toh itna intezaar karna padta tha ki sochta tha ki shayad mera issue solved nahi hoga. Training ke dauran bhi kuch problems aaye par unki madad lene ka process slow tha. Jo dialer hai, usmein kabhi kabhi glitches aaye aur jab support se contact kiya toh wo zyada useful help nahi de paaye. Mujhe laga tha ki billing ya invoices mein koi issue hoga toh jaldi se solve ho jayega, lekin jyada der ho gayi. Haan, ek achhi baat ye thi ki unki automatic updates thodi reliable thi, kam interruptions diye. Overall, communication aur support ke time factor ki wajah se mujhe frustration zyada face karni padi.

Uday RajanDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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