Response time bilkul bore karne wala tha
Main sales ke liye contact kar raha tha, par waise lag raha tha jaise support team ne dabba khol ke banda hi nahi dekha. Har baar response late milti thi aur jab reply aata bhi tha toh specific questions ka koi clear jawab nahi milta tha. Jab main unse clarification manga toh delays aur zyada badh gaye, jaise ki woh interested nahi hain seriously help karne mein. Woh onboarding process mein agar kuch bhi positive tha toh woh tha ki unka automated email sequence time par aata tha, par asli baat toh live communication ki thi jo frustratingly slow aur incomplete rahi. Mujhe lagta hai ki initial interest marketing se zyada nahi tha, aur jab real questions aaye toh unhone respond karne mein acha khayal nahi diya. Sales process ki wajah se mera confidence software ke use par kam ho gaya. Main chahta tha ki query karne par details jaldi milein taki main decide kar sakoon, par yeh experience ne mera imaan tod diya. Agar aapko quick and efficiently handle karne wali team chahiye toh main suggest nahi karunga yahan. Ye experience mere liye bilkul disappointing tha.