Response time bahut slow tha

Starting from the beginning, mujhe lag raha tha ke sales team helpful hogi lekin unfortunately, unka response time kafi late tha. Ek particular baar main ne specific question poocha regarding subscription plans and uska batch-wise breakdown, toh mujhe reply milne mein din lag gaye. Baaki toh mujhe yaad nahi raha ki unhone aur kitni baar contact kiya ya nahi, kyunki main bhi apna kaam busy mein thi. Jab finally baat hui, toh response okay tha, matlab clarity thi jo unhone di. Lekin main disappointment isi delay mein zyada hui. Mujhe lagta hai ke agar ye issue thik hota toh overall experience thoda better lagta. Training sessions theek chal rahe the, par sales aur pre-purchase phase mein communication improve karna zaroori hai.