Response time achha tha par clarity mein problem
Pehle main yeh kahungi ki sales team ka response timely tha, jo ki achhi baat hai jab main pre-purchase queries kar rahi thi. Jab training modules ke baare mein poocha to unhone proper detail se brief kiya, aur doubts clear kiye. Par jab main software ke specific calling tools ke baare mein detail mangi, toh kuch info vague thi, aur mujhe khud se thoda explore karna pada feature set. Sign-up process smooth tha, lekin invoice format thoda confusing laga, thoda aur clear labeling hona chahiye tha. Training sessions mein bhi software ke database feature ko samajhne mein thodi dikkat hui, especially jab automatic updates ke wajah se interface mein changes aaye. Calling dialer thik kaam karta hai, par kabhi kabhi delays mahsoos huye, jo kaafi frustrating tha. Telephonic support ki baat karun toh woh helpful tha, par priority assistance thoda slow feel hua. Overall, response kaafi theek tha, lekin kuch cheezein jo clear honi chahiye thi woh nahi thi, toh mixed feelings rahi. Agar clarity aur thoda aur smooth communication ho toh bahut acha lagta.