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WFHI review

Response time acha tha but thodi der lagti thi kabhi kabhi

4 out of 54 of 5Verified customerSupport and communication

Response time acha tha but thodi der lagti thi kabhi kabhi

Mujhe support team ki responsiveness generally achi lagi, wo jaldi jaldi reply karte the calls ya messages par. Main dialer mein ek problem explain kar rahi thi aur relatively quickly solution mil gaya, jo mujhe kaafi helpful laga. Training ke dauran bhi agar koi doubt tha, toh attempt karte the saaf samjhaane ka without any delay. Bas ek baar jab database integration thoda complex hua, tab thoda zyada wait karna pada before kisi ne contact kiya, wo thoda inconvenient tha. Par phir bhi jo support mindset tha, uski wajah se lagta hai ki agar aur issues aayenge toh attention mil jayegi for sure. Payment aur invoicing queries par bhi response aa jata tha without much hassle. To overall, timely help milti hai, par kabhi kabhi thoda wait karna padta hai, jo thoda frustrating ho sakta hai.

Anagha KapoorHaryana, IndiaExperience: Published:
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