Response thodi slow thi, par samajh toh gaye
Jab maine support team ko call kiya toh unka response thoda late tha, matlab jaldi reply karte toh acha lagta. Pehle maine in baaton ko explain bhi kiya tha, lekin aise lagta tha ki phir se baar baar wahi baat samjhaani pad rahi thi. Training sessions ke dauraan, questions uthaye toh jawab mil gaye, par kabhi kabhi lagta tha ki delay zyada hua. Phir bhi, overall communication theek thi aur queries aadhe din mein clear ho gayi. Mujhe pata tha ki system thoda complex hai, isliye sab kuch ek saath expect karna mushkil tha. Wo log apni taraf se koshish kar rahe the samay dene ki, par kabhi kabhi jagah ki kami ke wajah se thoda slow ho jaata tha. Agar aap bahut zyada urgent problems waale ho toh shayad yeh itna suit na kare, par agar thoda sabr kar sako toh support manageable hai. Main abhi training aur software dono use karti hoon, aur generally content hoon.