Response thodi slow thi, lag raha tha kuch level ki dikkat hai
Main generally support teams ke response par rely karti hoon par yahan mujhe laga ki jo initial queries thi mujhe kaafi time wait karna pada. Jab maine sign-up process ke dauran payment options ke baare mein poocha toh jawab itne timely nahi mile jiski mujhe umeed thi. Shuruaat mein lag raha tha jaise log busy hain ya system thoda overloaded hai. Kuch baar mujhe follow-up bhi karna pada apni queries clear karne ke liye jo thoda frustrating tha. Lekin main yeh kahungi ki software ka onboarding flow fair tha aur dialer tools ache tareeke se kaam karte hain. Bas pre-purchase communication aur quick guidance ki kami thi. Ho sakta hai ki agar log thoda zyada responsive hote toh overall experience thoda better ban sakta tha. Isi wajah se main 2 stars deti hoon, kyunki thoda aur improvement ki zarurat hai.