Response thoda slow tha, lekin phir bhi try karungi dobara
Jab maine support team se pehli baar contact kiya, mujhe laga ki wo thoda zyada responsive rahenge. Expectations yeh thi ki question karte hi turant ya bahut hi kam samay mein jawab milega, lekin reality mein thodi delay hui. Kuch calls mein toh lagta tha ki mujhe dubara follow-up karna padega, jo thoda frustrating tha. Lekin jab baat thodi serious hui, tab unhone achha handle kiya aur priority assistance di. Training aur onboarding ke dauraan support team ne koshish ki meri problems ko samajhne ki, jo main appreciate karti hoon. Dialer aur database jaise important features ko samjhana thoda technical tha, par eventually mujhe lagta hai mein un tools ko better samajh paayi. Payment aur invoice process bhi clear tha, lekin jab queries aayi, tab thoda waiting period tha. In sab ke bawajood main sochti hoon ki agar zarurat padhi, toh main dobara unki services lene me hesitate nahi karungi.