Response thoda slow and process thoda disjointed laga
Sales process ke dauran mujhe aisa laga ki unke log initially toh kaafi responsive the, par gradually wo responses delayed hone lage. Jab kuch queries dalta, toh clarification mein time lagta, jis wajah se pura process thoda disjointed feel hota. Sign up mein smoothness thi lekin pre-purchase baatein thodi unclear rahi shell ke karan. Database feature ke baare mein jaankari dene mein to clarity thi, par dialer ke kuch functions pe confusion bani rahi. Training aur onboarding ke baare mein batane mein clarity thi, par unke answers kabhi kabhi technical queries ko completely cover nahi kar paate the. Payment aur invoicing thik-thak thi, lekin overall process mein coordination better ho sakta hai. Mujhe lagta hai ki agar response time thoda improve hota toh better experience rehta, kyunki otherwise sab cheezen technical taur par available thi. Summary yeh ki whole experience thoda slow and anjaani si lag rahi thi, jisme koi urgency ya seamlessness nahi thi.