Response thi toh thi, par thoda aur chahiye tha
Mujhe lagta hai ki WFHI ke sales team ke log generally responsive the, matlab jab bhi maine contact kiya toh unhone reply kiya. Kabhi kabhi response time thoda slow tha, par overall mujhe lag raha tha ki woh meri problems samajhne ki koshish kar rahe hain. Jo queries mujhe thi, unka kuch had tak solution diya gaya, lekin pure tarah se satisfy nahi kar paye. Sign-up aur payment ke process mein bhi unhone madad ki, lekin documentation thoda kam thorough tha jisse mujhe thoda confusion huya tha. Software ke features aur training ke bare mein bhi unke jawab ache the, par mujhe lagta hai ki thoda proactive hone ki zaroorat hai, jaise ki advance mein software updates ya changes ke bare mein batana. Mere liye yeh experience mixed raha because kabhi kabhi service achhi thi, aur kabhi lagta tha ki main khud hi jyada effort kar rahi hoon samajhne ke liye. To overall main kahungi ki response thi, par thoda aur improvement ki jarurat hai har ek stage par.