response tha thik but billing samajh nahi aaya
Maine kai baar billing issues samjhane ki koshish ki aur support ko call kiya. Unhone response toh diya, par har baar mujhe wahi baatein repeat karni padti thi jo pehle batai thi. Lagta tha ki support team mere billing problem ko nahi samajh pa rahi thi ya phir woh zyada interested nahi thi. Invoices confusing the and mujhe samajh nahi aaya ki kaunse charges kab lag rahe the. Payment process se related queries poochne pe phone support ne answer diya, par samasya solve nahi hui. Main kafi thak chuka hoon baar baar explain karte karte aur ab lagta hai ki yeh system mere liye sahi nahi hai. Database update aur calling tool ke features kaafi theek lage the, par jab payment aur billing ki baat aayi toh kasar reh gayi. Invoicing bhi clear nahi thi aur baar baar confirmation ki zarurat padti thi. Mujhe lagta hai ki agar unka billing aur payment process utna hi smooth hota jitna unka software interface, toh ab mera experience kuch aur hota. Unfortunately mera experience mismatched raha in dono areas ke beech.