Response tha theek, par jo chahiye tha mil nahi saka
Maine sales team se baat ki thi pehle sign-up ke liye, response slow tha aur lagta tha mera time waste hoth raha hai. Har baar call pe ek jaise answers mile, aur good points bhi the jo samjhane ki koshish ki, par jo mujhe chahiye tha software mein wo proper nahi mil paya. Telephonic support kabhi kabhi reachable tha, kabhi nahi, aur main baar baar wahi baatein kar raha tha, jisse frustration badhi. Jo setup chahiye tha mere remote workflows ke liye, wo thoda complex tha aur support uske hisaab se helpful nahi tha. Main lagatar repeat kar raha tha apne requirements aur questions, par response consistent nahi tha. Itna to samajh aaya ki product mein kuch features hain jo useful hongi, par fade out ho jaate hain jab unka bharosa ya assistance required hota hai. Iss wajah se main kahunga ki support theek tha, par mera issue resolve nahi hua. Aisa laga jaise insaanon ki baat nahi suni ja rahi thi jo mera sabse bada disappointment tha poore process mein. Agar support aur communication thoda better hota to kahi zyada fayda hota.