Response tha slow, but sign-up clear tha
Maine sales team se pehle contact kiya tha aur mujhe laga tha ki wo fairly quick respond kar payenge, par jo reality thi wo thoda alag thi. Maine kai baar call kiya aur email bheji, par replies respond hone mein kaafi der laga. Even jab response mila, to information adhura thi ya upar se thodi confusing. Ye experience mere liye frustrating raha, specially jab main jaldi decision lena chahta tha software ke use ke liye. Haan, sign-up process aur invoice receive karna toh clear tha, usmein koi dikkat nahi thi, aur payment options bhi straightforward the. Par customer service ka slow response mujhe pasand nahi aaya. Overall, jo ek cheez main appreciate karta hoon, wo hai ki documentation acchi thi, lekin communication delays ne thoda negative impact diya. Is wajah se mein soch raha hoon ki agle time mujhe sales help chahiye toh shayad main thoda alag approach karunga.