Response tha fast par kabhi thoda slow bhi tha
Jab main sales team se baat kar raha tha WFHI ke bare mein, toh overall response time fast tha, jo kaafi achi baat hai, par kabhi kabhi lagta tha ki sab doubt clear nahi hote. Matlab main doosra point samajhne ke liye baar baar puchta tha, aur har baar team patience se explain karti thi, lekin mein expect karta tha ki pehli baar mein hi sare answers clear ho jayen. Sign-up aur payment process kaafi seamless tha, aur invoicing bhi time par mili. Training ke bare mein question karne par thoda wait hua, par phir bhi help ki gayi achhi tareeke se. Yeh thoda ajeeb laga ki kahin kahin toh quick response mila, toh kahin thoda slow, is wajah se thoda frustration bhi hua. Lekin agar pure experience dekhu, toh ye ek overall positive journey rahi. Mujhe lagta hai ki agar consistently same fast response hota toh aur better lagta. Matlab, fast se slowdown aate rahe, par support system generally sahi chal raha tha, bas thoda aur improvement karna chahiye.