Response takes thoda time but overall workable
Overall, jo support team ka response mila, mujhe theek laga. Jab bhi mujhe software ya dialer mein koi dikkat aayi, maine telephonic support call kiya aur unhone generally problem samjha li, par thoda wait karna padta tha jab bahut sare log call kar rahe hote the. Us time pe lagta tha ki thoda busy hain, par ek din ke andar mera issue resolve ho gaya tha jo acha experience tha. Training ke samay bhi agar koi confusion ho, toh main unhe call karti thi and they explained well, bas kabhi kabhi kuch answers thode slow milte the. Database ko manage karne mein thodi help mili, especially jab automatic updates aaye the, unhone samjhaya ki kaise naye features use karna hai. Sign-up aur payment process bhi smooth tha, invoices timely received hue the. Main samajhti hoon ki agar unka telephonic support thoda zyada prompt ho jaye, toh bahut easy ho jayega pura system use karna hongi. Lekin overall, main unki communication aur support se satisfied thi, kyunki problems ko solve karne mein koi badi dikkat nahi aayi thi.