5 out of 55 of 5Verified purchaseSupport and communication
Response speed was the thing that really impressed me
I wasn’t exactly sure what to expect from the support team, as I’ve dealt with many companies where getting a quick response is a struggle. But here, the telephonic support was much more responsive than I anticipated. When I had questions about setting up the dialer or using the database effectively, the team didn’t keep me waiting on the line or for a callback. This was quite different from my prior experiences elsewhere. The onboarding and training materials gave me a good idea of what to expect, but when I needed help beyond that, the responsiveness was what stood out. Their willingness to assist promptly made the whole process far less stressful, and while no system is perfect, I felt much more supported here than I expected.