Response speed theek hai but not perfect
Maine jab WFHI ka software lena shuru kiya, sign-up and invoicing process kaafi smooth tha. Lekin mujhe thoda waqt laga samajhne mein ki dialer aur database ko kaise integrate karna hai apne workflow ke liye. Support team ko contact kiya toh unhone response diya, par delays bhi thode huye jab complex queries poochi. Unke replies thode generic lage, matlab exact solutions dene mein kabhi kabhi delay hota tha. Training sessions useful the, par unmein bhi kuch points mujhe khud se samajhne pade, jaise ki software ke advanced features. Automatic updates ki wajah se kuch settings reset ho gayi thi, jise manually adjust karna pada. Overall, response thodi average si thi, koi fast ya bhaari support feel nahi hua. Verdict simple hai ki thodi aur behtar response speed honi chahiye agar customer satisfaction chahiye.