Response nahi tha up to the mark
Main initially interested thi WFHI ke software aur training me, toh sign-up kara. Pehla step jab main apna account set up kar rahi thi, tab thoda slow response mila team se. Pehle call me unhone training ke basics bataya, par jab database feature ke baare me query ki toh jawab clear nahi tha. Dialer ka demo bhi chaha tha, par uska demo organize karne me der lagi. Support team ko call karne pe kai baar wait karna pada, jo thoda frustrating tha. Automatic updates ke baare me maine poocha tha, par clear information nahi di gayi thi. Invoice aur payment ka process thoda complicated laga mujhe kyunki mujhe khud hi samajhna pada ki kaise invoice generate hoga aur payment kaise karna hai. Training modules ke andar jab technical problem aayi toh solution milte hue thoda waqt laga. Phir bhi ek baat thi jo mujhe achhi lagi, woh thi software ka interface, jo comparatively user-friendly laga mujhe. Lekin unki telephonic support aur promptness me improvement ki zarurat hai. Overall, main itni khush nahi thi response time aur clarity se, jiska asar mera pura onboarding experience par pada. Kuch logon ke liye ye ho sakta hai thoda mushkil ho jaye agar unko support chahiye jaldi aur sahi information ke sath. Toh mera conclusion yeh hai ki support aur response me thodi serious improvements zaroor honi chahiye WFHI ko agar wo better service dena chahte hain.