Response mila toh mila, overall not impressed
WFHI ke sales team ke responses lene mein thodi lachak thi, matlab kabhi kabhi prompt milta tha, kabhi der ho jati thi. Jab main ne sign-up aur product details ke baare mein poocha, toh kuch questions ka jawab turant mila jo theek tha, par kuch complex queries par unhone thoda time lagaya aur uss beech mujhe multiple follow-ups karni padi. Invoicing aur payment ke process bhi thoda unclear tha initially, though baad mein thoda transparency aayi. Support jab bhi maine call kiya toh generally polite tha, bas response speed mein farak tha. Training resources available the, par unka access aur clarity mein poora standard nahi lagta. Dialer tool ki functionality theek thi lekin kabhi kabhi glitches aaye. Mujhe lagta hai ki agar response time aur clarity improve karein toh experience better ban sakta hai. Filhaal mujhe delay aur mixed signals milne ki wajah se thoda disappointment hua hai.