2 out of 52 of 5Verified customerSales and pre-purchase
Response mila fast par product details clear nahi thi
Sales process mein logon ka response time decent tha, unhone jaldi reply diya jab main ne poocha. Lekin product ke bare mein puri jaankari pehle nahi mili thi, jiski wajah se mujhe baar baar follow up karna pada. Sign-up process thoda slow tha aur invoices samajhne mein bhi dikkat hui. Training aur onboarding ke steps ko explain karna limited tha, iske wajah se initial setup thoda confusing tha. Calling tool aur dialer ke features ke baare mein detailed explanation nahi mila toh usko samajhna mushkil tha. Overall, response acha tha par clarity kam thi jis wajah se pre-purchase decision aasan nahi tha.