Response mein kuch kami thi jo chahiye thi
Support team ki responsiveness kaafi mixed rahi hai. Kuch baar maine call kiya toh prompt response mila, aur queries ka jawab karne mein wo log helpful the. Telephonic support ne training ke dauran bhi kaafi guide kiya, aur invoicing mein bhi assistance tha jo maine appreciate kiya. Lekin dusri taraf, kai baar mujhe follow-up mein intezaar karna pada aur emails ka jawab thoda late mila. Yeh delay thoda frustrating tha jab urgent help ki zarurat hoti thi, specially jab dialer ya database feature mein issues aaye. Automatic updates to hone lage, par unpe bhi kuch confusion samayik hua jise support clear nahi kar paayi. Mujhe lagta hai ki agar response time thoda aur improve hota toh kaafi help hoti. Overall, support polite aur try karta hai magar kafi missing feel hua timely response ke mamle mein. Isi wajah se main full satisfaction feel nahi kar payi.