Response mein ek cheez achhi lagi, baki thoda aur behtar chahiye
Main directly aapko batana chahati hoon ki sales aur pre-purchase mein kuch cheezein achhi lagi aur kuch thodi disappoint bhi ki. Sabse pehle sign-up process simple tha aur invoicing clear thi, isme mujhe koi dikkat nahi aayi. Lekin jab maine support team se contact kiya, toh response ki speed mein inconsistency thi. Kuch baar queries ka jawab mil gaya jaldi, par bahut baar kaafi lamba intezaar karna pada. Training ke dauran bhi ye problem aayi ki clarity mein thoda gap raha aur feedback lene mein delay hua. Dialer aur calling tools ka interface thoda basic laga mujhe, jisme thodi aur sophistication ki zarurat hai. Database feature theek tha aur automatic updates ka system thoda confusing tha jab naye versions aaye. Payment method secure tha, lekin agar aap log customer ko priority denge toh experience kaafi improve ho sakta hai. Mujhe aise laga ki agar aap log sales mein response timing better karoge, toh overall user ko confident feel hoga. Ye ek important point hai jo mujhe standout laga aapke contact mein.