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WFHI review

Response me thoda time laga, phir bhi helpful tha experience

3 out of 53 of 5Verified purchaseTraining and onboarding

Response me thoda time laga, phir bhi helpful tha experience

Training aur onboarding process mein main thoda mixed experience rahi hoon. Jab main ready thi start karne ke liye, tab mujhe laga ki jaldi aur efficiently sab kuch handle ho jayega. Lekin jab maine queries submit ki support team ko aur help maangi, to unka response aane mein thoda waqt laga. Itna hi nahi, training sessions ke kuch parts mere liye complex lage initially. Phir bhi, jab unhone reply diya to kafi warm aur detailed explanation di. Onboarding flow thoda lamba tha par manageable tha, software ke calling tools aur dialer ke use karne mein basic guidance achhi thi. Database feature bhi thik thak tha, par mujhe lagta hai ki agar thoda aur personalized touch hota toh better hota. Automatic updates regularly hote rahe, jisse system updated raha bina kisi major interruption ke. Telephonic support available thi par main jyadatar email se hi contact mein rahi thi kyunki response lag bhag 24-48 ghante mein mil gaya. Sign-up aur payment process bhi thoda tedious laga initially kyunki invoice ke terms samajhne mein dola tea namun hua, par ek baar samajh gyi thi toh easy hojaata tha. Overall mujhe laga ki response thoda slow tha aur thoda patience rakhna pada, par jo mila wo helpful tha aur mujhe kaafi kuch seekhne ko mila. Ye sab experience mila ke mujhe lagta hai ki main future mein bhi thoda aur time dekar iska use karungi.

Anushka Sunanda VargheseKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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