Response me thoda der hui, par madad achhi thi
Maine jab WFHI se help mangi thi customer support ke liye, toh mujhe minimaum ek ghanta wait karna pada har bar. Ye thoda tiring tha, specially jab urgent sawal ho. Lekin phir bhi jab baat hoti thi, toh support person helpful tha aur problems samjhane me patience bhi rakhta tha. Dialer aur software se related jo issues the, wo generally solve ho jate the par response thoda late milti thi. Mera experience ye raha ki telephonic support me time thoda lagta hai lekin asli baat ye hai ki final solution mil hi jata hai. Onboarding aur training ke dauraan bhi mujhe lagta tha ki agar support faster hota toh zyada efficient hota. Payment aur invoicing process clear tha aur sign-up me koi dikkat nahi aayi. Overall, main kahunga ki response slow tha, par quality thik thi, aur main future me bhi support lene me hesitate nahi karunga.