Response lene mein thodi mehnat lagti thi par log helpful the
Mujhe laga initially ki support response jaldi milega, lekin ye thoda alag nikla. Kahi baar mujhe feedback lene ke liye follow-up karna padta tha, jo thoda tiring tha. Jo log support mein baat karte the, wo kaafi cooperative aur samajhdar the, matlab asli mein madad karne ki koshish kar rahe the. Main samajh rahi thi ki unke paas bahut workload hoga, isliye thoda time lag jata tha unke response mein. Dialer aur calling tools pe kaam karte waqt bhi jab problem ayi, toh unhone patiently steps samjhaye, jo kaafi achha laga. Software updates ke baad bhi jab kuch naye questions aye, toh mujhe seedha support team se baat karni padti thi. Mera overall experience achha hai, par thoda aur responsive hona chahiye. Onboarding ke process mein bhi main thoda confuse ho gayi thi, toh usmein bhi clarity chahiye thi. Lekin main satisfied hoon ki jitni mehnat maine ki, support waale bhi apni taraf se koshish karte rahe.