Response laga acha but effort bhi chahi thi
Main ne support team ko telephonically contact kiya aur mujhe laga ki unhone kaafi promptly respond kiya, lekin iska matlab ye nahi ki problems jaldi solve ho gayin. Kabhi kabhar mujhe lagta tha ki unhe meri baat samajhne mein thoda waqt laga, aur mujhe unhe explain karne ke liye baar-baar apna case elaborate karna pada. Ye process thodi thakane wali thi, specially jab main same issue ek do baar discuss karti thi. Lekin overall, main impressed hoon ki unhone consistently mujhe call pe hold nahi karwaya ya delay nahi kara. Communication mein thoda patience aur dedication zaroor dikha, jo ek tarah se comfort deta hai ki problems suni ja rahi hain. Software updates ke baad jab bhi mujhe questions hue, support ne quality communication di, jo thodi subtle aur respectful thi. Iske bawajood, mujhe lagta hai ki agar thoda aur proactive hota response, toh main zyada relaxed feel karti.