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WFHI review

Response ke baad bhi issue solve nahi hua

2 out of 52 of 5Unverified experienceSoftware and access

Response ke baad bhi issue solve nahi hua

Maine software access mein problems report kiye aur support team se contact kiya. Unhone respond kiya, par jo issue tha uska solution nahi mila. Dialer ka feature expected tarah se kaam nahi kar raha tha lekin support sirf basic steps suggest kar raha tha. Database mein bhi kuch errors aa rahe the, jo ki mujhe repetitive lag rahe the. Automatic updates se phir bhi software thoda slow ho jata tha, support ne bataya ke woh normal hai. Payment aur invoicing sahi se ho gaya tha, wo problem nahi thi. Telephonic support ka time bhi match nahi karta mera, toh communication mein thoda lag raha tha. Har call pe problem solve nahi hua, jis se frustrated feel hua. Outcome ye hua ki abhi bhi software puri tarah ready nahi lag raha. Main kehti hoon ki support response toh tha, par uska result bilkul satisfactory nahi tha aur yeh important hai.

Alka ManeJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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