Response kaafi tha, par clarity thodi missing thi pre-purchase mein
Jab maine pehli baar contact kiya to unki response time theek-thaak thi, jaldi reply aate the, par kabhi kabhi lagta tha ki mere queries itni clearly samjhe nahi ja rahe. Sales wale baat karte samay kaafi friendly the, aur unhone kaafi patiently mera doubt suna, par process ke details thode confusing the, jaise sign-up ke steps mein clarification kam thi. Main samajh nahi paayi ki kaunse features mere liye best rahenge. Kabhi kabhi lagta ki zyada options hone se decision lena mushkil ho raha tha, aur thodi aur practical example milti toh better rehta. Overall, positive experience tha kyunki main click karti gaya jab tak samajh nahi aaya, par sales team ka role important tha to guide karne mein, though unke paas kabhi-kabhi thoda limited information lagti thi jo mujhe hesitate karne par majboor karti thi.