Response kaafi slow tha, waqt zyada laga contact karne mein
Mujhe lagta hai ki WFHI ke sales aur pre-purchase support mein response time bahut slow tha. Jab maine sign-up ke baare mein pucha, unka jawab milne mein kai din lage. Bar bar follow-up karna padta tha, jo stressful tha mere liye kyunki mujhe software setup jaldi karna tha. Sales team ki communication itni clear nahi thi, informations lene ke liye baar baar contact karna padta tha. Invoicing aur payment process mein bhi thodi confusion thi kyunki wo sab details samajhne mein time laga. Jab mai unhe call karti thi toh kabhi kabhi support person available nahi hoti thi. Overall, time lagne ki wajah se mera pura process thoda delayed hua. Agar fast response aur prompt assistance hoti toh shayad experience better hota. Ab sochti hoon ki agar koi jaldi decision lena chahta hai toh ye thoda problematic ho sakta hai.