Response ka moment kabhi clear nahi hua
Mujhe lagta tha ki jab maine contact kiya sales team se, toh clarity aur prompt reply milega, par thoda confusing raha yeh process. Pehle toh response thoda late aaya, jisme maine apni doubts clear karne ki koshish ki, par lag raha tha ki jitna main pooch rahi hoon, woh utna quick ya detailed jawab nahi de pa rahe the. Sales representatives ne zyada pressure nahi dala, jo acha tha, lekin mujhe was feeling ki main apne questions ko baar baar dohra rahi hoon. Jab tak main proper information samajh paayi, tab tak thoda time lag gaya. Agar communication thoda straightforward aur clear hota, toh shayad decision lena easy hota. Yeh part main acknowledge karti hoon ki kuch baar telefon pe baat karne se policies samajhne mein help mili, par overall mera experience thoda mixed raha is face pe. Shayad agar unhone thoda pro-active approach li hoti toh accha lagta. Fir bhi yeh mera ek observation hai, jo dusron ke liye useful ho sakta hai.