Response ka mazaa, but expect zyada tha
Maine socha tha ki sales team bahut aggressive aur immediately responsive hogi, lekin jab main pehli baar contact kiya, toh response time theek tha but utna quick nahi jitna main soch raha tha. Unke log friendly the aur queries ka jawab clearly dete the, jo achha laga. Training aur onboarding ke dauraan bhi unhone patiently explain kiya, koi jaldi mein nahi the. Lekin jab maine dialing tool ke baare mein specific questions puchhe, toh kabhi kabhi response delay hota tha, matlab thoda aur promptness from sales side chahiye tha. Invoicing aur payment ko lekar bhi communication clear tha, par me thoda zyada streamlined process expect kar raha tha. Database aur calling feature kaafi acche hain, usme koi dikkat nahi thi. To mila jula experience bola toh response average tha par quality support tha overall. Agli baar shayad thoda zyada prompt rehana hoga sales team ka, tabhi pura mazaa aayega.