Response jo expect thi, thodi slow mili
Jab main WFHI ka software lene ka decision le rahi thi, toh expect karti thi ki sales team zyada fast response degi. Lekin jab maine pehle contact kiya, toh reply thoda slow tha, jo mujhe thoda surprising laga kyunki maine suna tha ki log bohot fast help milti hai. Phir bhi, jab se maine onboarding start kiya, usme jo training material diya gaya, woh achha tha aur detailed guide thi. Uske alawa, unke people generally helpful rahe, par kabhi kabhi lagta tha ki unka follow-up thoda late hota hai. Unhone mere queries ko dhyan se suna aur samjhane ki koshish ki, lekin main chahti thi ki yeh process thoda zyada smooth rahe. Mujhe lagta hai ki other companies ke mukable mein yeh thoda better ho sakta hai. Nevertheless, overall unki approach positive hi rahi, aur mujhe lagta hai ki agar response time improve ho, toh main aur bhi acchi rating karungi. Software ki quality achhi thi aur unki communication se mujhe basic samajh aa gayi thi ki kaise kaam karna hai, bas process thoda aur jaldi hona chahiye tha.