Response good but missing a few useful features
My experience during the sales and pre-purchase phase was generally positive, though I felt like some aspects could have been better. The staff were quite dependable and responsive when I had queries after the initial call, and signing up was straightforward. Over the following weeks I noticed that the invoicing system remained stable and the payment options worked without any disruptions. The support team continued to provide assistance quickly whenever I reached out, which I appreciated during work spikes. However, I was expecting a little more integration between the dialer tool and the database feature, as they felt slightly disconnected day to day. Also, the automatic update notes did not always fully explain what changed, which left me a bit unsure about whether I should adjust my settings. Despite these small limitations, the core functionality worked well. Overall, the process has been smooth, but I hope the missing features get addressed to make the experience completely seamless.