Response fast tha par thoda slow bhi, dono cheezein mili
Main software lene se pehle kaafi doubt lekar gaya tha, kyunki remote workflows pe mera experience limited tha. Mujhe sabse acha laga ki sales team ne har query ko patiently suna aur turant jawab diya. Kabhi-kabhi mujhe lagta tha ki thoda aur deep explain kar sakte the, par generally unka response time bahut achha tha. Unhone mujhe product ke features aur training ke baare mein kaafi acche se bataaya, jo mera decision leni mein help kiya. Thoda downside tha ki mujhe unke invoicing process aur payment options ke baare mein pehle clear details nahi mili, mujhe baar-baar poochhna pada. Lekin jab main sign-up kar raha tha, tab unhone swiftly call karke doubts clear kiye, jisse mujhe assurance mili. Overall, main khush hoon ki unhone mere doubts jaldi resolve kiye, par thoda aur clarity pre-purchase stage par honi chahiye thi. Agar main dubara software lena chahu, toh main wahi process follow karunga because unka customer interaction bilkul theek tha.